A 99.9% Server Uptime
We have built our cloud hosting platform using reliable hardware components and significantly customized software. Our sysadmins have installed a modified version of Security–Enhanced Linux on our physical servers to ensure the highest level of security and dependability. We have installed several denial–of–service protection appliances in addition to highly efficient firewalls to make sure our network is impregnable and secure.
All our Linux cloud hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
In order to offer a premium–quality web hosting service, you can scarcely lean on the default network configuration in a datacenter. We’ve built our own custom internal network so as to ensure a blazing–fast connection speed with the outside world.
And thanks to this, regardless of which datacenter facilities you opt for: our US data center, our UK data center, in our datacenter in FI, in our Eastern Europe data center or our AU data center, you can enjoy an assured 99.9% network uptime. And this guarantee is valid for all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done our best to decrease all potential risks with our cloud hosting packages and despite the fact that our company offers premium support, there are times when the client simply isn’t happy with what we are offering. Or he wants to move to a more robust web hosting solution, like a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully happy, we will give you a refund.
24/7 Technical Support
In case you manage a hosting company, your customer service technicians are very important. This is the reason why we’ve conscientiously chosen a very professional group of technical support engineers, each with lots of years of training behind his back. With their help, we offer 24x7 support with each of our hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All tech support inquiries are responded to in under one hour and our average response time is just 20 minutes!