Even though the hosting service offered by the different companies is more or less identical, each provider has got a personalized platform with its own tweaks and different ways to complete particular tasks. This is the reason why, an info-ridden knowledge base would be remarkably helpful both for persons with zero practical experience and for technically knowledgeable users who will eventually learn how given procedures are executed, but will waste time meanwhile. The aim of such a knowledge base is to help make the hosting service fast and simple to use, sparing users a lot of time and efforts. The outcome is more contented clients, since they can effortlessly find the information they desire, and significantly less work for the client support staff, because typically most of the inquiries and problems that customers have got are already listed in the knowledge base. Given that the articles are well-written and encompass more things, you will be able to get to know more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

If you order a cloud hosting package from our company, you’ll be supplied with access to our detailed online help documentation where you will find information on just about everything related to our hosting packages. The topics range from how to create an email account on your handheld device, to how to do different things using an .htaccess file. The articles themselves are written in a simple-to-understand fashion and feature in-depth manuals on how to carry out a given task within your Hepsia Control Panel. You can also find information that’s not directly associated with Hepsia, for instance one that concerns software apps on your desktop PC. The whole archive of articles will be located in the Help section of the Control Panel, but the ones that are relevant to a given Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you will be able to become aware of virtually everything connected with your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will allow you to access the detailed online documentation that we’ve prepared for you. The articles themselves include general info on our hosting services, how-to guides about the separate functions that you can make use of, along with troubleshooting guidelines that can help you solve common problems that you may confront. The topics that we’ve included encompass basically everything, from basic things such as how to host a brand-new domain in the account, to more intricate ones such as which SSH commands are allowed on the servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right-hand side of the page that you are on, whereas the full article archive can be accessed through the all-encompassing Help section.