Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Guarantee

  • Our team of techs will try their best to answer to your service enquiries within about 1 hour. If, however, the trouble you have stumbled upon demands the assistance of our Administrators’ =Team,= we will address the ticket to the technician on shift and will write a reply to tell you.

  • Top quality support service
  • Top–class Tech Help Service

  • Our tech assistance Dept is going to be on shift for you round–the–clock to to handle all help inquiry tickets that you send to us. We offer customer assistance for the software packages that are pre–configured on your web server. These include our custom designed Web Control Panel, the preferred Operating System as well as the server administration panel (with respect to the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • An exhaustive and routinely updated articles base is built into our in–house built Web Control Panel. It includes quick tips about how to conduct all the important website control tasks. The Help area offers you in–depth how to tutorials and step–by–step video courses. You can open the Help area by hitting the Help or Video buttons in the right corner of each Control Panel section.