Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Control Panel you’ll find an exhaustive Help section featuring multiple instructional articles and frequently asked questions. They are compiled by our support team of professional technicians. Just type in your question and our smart platform will give you the most suitable answer.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a collection of educational video tutorials that detailedly illustrate how you can resolve a typical problem connected to your Linux cloud hosting account. You can find the training videos in the Help Center.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a round–the–clock tech support service and a sixty–minute support ticket response guarantee. Our skillful support engineers will be available 24x7 to reply to your inquiries and to deal with any problem that you could stumble upon. Simply send a customer service request from the Help Center and we will reply momentarily.