Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reply warranty with all of our Linux cloud hosting packages, which means each individual advice request you post will be responded to in less than 60 minutes maximum. Our support staff members are trained to quickly sort out any issue and to supply you with on time guidance on any trouble that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to contact us 24x7x365 with any question you may have connected to TALOSWEB’s solutions. We’ve qualified professionals working all of the time to offer you help and support any time necessary. You’re able to use the ticketing system or post an email at any time, alternatively you can grab the phone or make use of the online chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in a complete education base into the Control Panel as a way to receive beneficial step–by–step recommendations at any time. Each area of the Control Panel has its own contextual support area having a selection of how–to articles. We have also organized educational videos to give you a greater idea of exactly how to carry out any given process.